Voted Best
Marketing & Content
Management Platform

Customize your demo

I'm a
Looking for
Oops! Something went wrong while submitting the form.
×

Support

Get answers to frequently asked questions or reach out to our team for more info.

Thank you! Your submission has been received!
Oops! Something went wrong. Try refreshing your page.

All things about Heylist

How do I report a problem or give feedback?

Teams

How do I generate a free brief without an account?

Teams

How do I see what my community is posting about my brand?

Teams

How do I create a community?

Teams

How do I archive or duplicate a campaign?

Teams

How do I close out a campaign?

Teams

How do I find a past campaign?

Teams

How do I combine results from several campaigns?

Teams

How do I share results with someone who doesn’t have a Heylist account?

Teams

How do I export my results?

Teams

Does Heylist integrate with my ecommerce or affiliate platform?

Teams

How do I see sales results?

Teams

Can Heylist analyze the results for me?

Teams

What breakdowns are available?

Teams

How do I see my campaign results?

Teams

How do I report a problem with a creator?

Teams

How do I edit a campaign that's already live?

Teams

How do I track whether creators delivered everything?

Teams

How do I include or exclude a post from the campaign?

Teams

How do I see what creators have published?

Teams

Can I let a creator skip approval?

Teams

How do I review content creators submit?

Teams

How do I coordinate shipping products to creators?

Teams

How do I message creators?

Teams

How do I track who accepted?

Teams

Why can't some creators be invited?

Teams

How do I let creators join on their own?

Teams

How do I invite more creators after launch?

Teams

How do I launch a campaign?

Teams

Why do I see no recommended creators?

Teams

How do I add creators to a campaign?

Teams

How do I preview the brief as creators will see it?

Teams

Can Heylist review my brief before I send it?

Teams

How do I run a brief in both English and French?

Teams

How do I limit how many creators can join?

Teams

How do I add a trackable link?

Teams

How do I add my own fields to a brief?

Teams

How do I add promo codes?

Teams

How do I require content approval before creators publish?

Teams

How do I make a campaign paid?

Teams

How do I set campaign dates?

Teams

How do I set what creators have to deliver?

Teams

What goes into a brief?

Teams

How do I generate a brief with AI?

Teams

Can I run a product-for-content (PR gifting) campaign?

Teams

What are the campaign types?

Teams

How do I create a campaign?

Teams

How do I use the CRM?

Teams

How do I share a list with creators to gauge interest?

Teams

What are curated lists?

Teams

How do I import creators from a CSV?

Teams

How do I add a lot of creators to a list at once?

Teams

How do I build a shortlist of creators?

Teams

How do I reach creators who aren't on Heylist yet?

Teams

Can I see a creator's history and media kit?

Teams

What do I see on a creator's profile?

Teams

How do I save a search I'll want to run again?

Teams

How do I find creators similar to one I already like?

Teams

How do I search inside creators' posts?

Teams

Do you have Canadian or Québec creators?

Teams

How do I search creators by location?

Teams

What can I filter on when searching creators?

Teams

How does AI Search (Smart Search) work?

Teams

How do I find creators?

Teams

What does "read-only mode" mean?

Teams

How do I switch between workspaces?

Teams

How do I rename my workspace or change its logo?

Teams

How do I manage my subscription and billing?

Teams

How do I book a demo or talk to someone at Heylist?

Teams

Is Heylist free, and what plans are available?

Teams

How do I get access to Heylist as a brand or agency?

Teams

Where do I get help or give feedback?

Creators

Do I need to add taxes to my invoice?

Creators

When will I actually receive my payment?

Creators

Why is the Upload invoice button greyed out?

Creators

How do I submit my invoice?

Creators

How do I set up my payout account?

Creators

How do I get paid as a creator?

Creators

When is compensation negotiated?

Creators

Do creators get paid on Heylist?

Creators

How does Heylist know I published my post?

Creators

What if the brand tells me I don't need approval?

Creators

Can I edit or delete content I already submitted?

Creators

How do I know whether my content was approved?

Creators

How do I submit my content for approval?

Creators

Where do I find my tracking link?

Creators

Where do I find my promo code?

Creators

How do I ask a question about a brief before I commit?

Creators

How do I message the brand?

Creators

How long do I have to post?

Creators

How do I know what I'm supposed to post?

Creators

How do I leave a community?

Creators

How do I join a brand's community?

Creators

Something looks wrong in a brief — how do I report it?

Creators

What does it mean when an invitation says "Expired", "Closed" or "Full"?

Creators

How do I decline a campaign?

Creators

What are the campaign terms I'm accepting?

Creators

How do I join a campaign?

Creators

How do I read a campaign brief before deciding?

Creators

Where do I see my notifications?

Creators

Product
PlatformFeaturesBook a DemoJoin the creatorsLog In→ Get started
Company
AboutCareersContact SalesPrivacy PolicyTerms of Service
Resources
Referral ProgramSupportLearnReleases
Code of Ethics
Social
InstagramFacebookLinkedInCrunchbase
Meta Business
Partner
TikTok Business
Partner